Economics

Consumer Rights

Question:

Critically examine the progress of consumer movement in India?

Answer:

The consumer movement in India has evolved vastly since it began. There has been a significant change in consumer awareness in the country. Till the enactment of COPRA in 1986, the consumer movement did not bear much force, but ever since its inception, the movement has been empowered substantially. The setting up of consumer courts and consumer groups has been a progressive move. However, in contemporary India, the consumer redressal process is quite complicated, expensive and time-consuming. Filing cases, attending court proceedings, hiring lawyers, and other procedures make it cumbersome. In India, there are over 700 consumer groups of which, unfortunately, only about 20-25 are well-organised and functioning smoothly.

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Consumer Rights

Q 1.

By what means can the consumers express their solidarity?

Q 2.

Why are rules and regulations required in the marketplace? Illustrate with a few examples.

Q 3.

Critically examine the progress of consumer movement in India?

Q 4.

Mention a few factors which cause exploitation of consumers.

Q 5.

Mention a few factors which cause exploitation of consumers.

Q 6.

Describe some of your duties as consumers if you visit a shopping complex in your locality.

Q 7.

Why was consumer Protection Act 1986 exacted?

Q 8.

What is Consumer Rights?

Q 9.

What is the rationale behind the enactment of Consumer Protection Act 1986?

Q 10.

When is the world consumer rights day celebrated?

Q 11.

Where should the consumers go to get justice ?

Q 12.

Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?

Q 13.

What do we mean by consumer rights?

Q 14.

Explain the need for consumer consciousness by giving two examples.

Q 15.

What legal measures were taken by the government to empower the consumers in India?

Q 16.

Write a brief note the Bureau of Indian Standards.

Q 17.

Say True or False.
(i) COPRA applies only to goods.
(ii) India is one of the many countries in the world which has exclusive courts for consumer redressal.
(iii) When a consumer feels that he has been exploited, he must file a case in the District Consumer Court.
(iv) It is worthwhile to move to consumer courts only if the damages incurred are of high value.
(v) Hallmark is the certification maintained for standardisation of jewellry.
(vi) The consumer redressal process is very simple and quick.
(vii) A consumer has the right to get compensation depending on the degree of the damage.

Q 18.

What is the need for Consumer Awareness?

Q 19.

Mention some of the rights of consumers and write a few sentences on each.

Q 20.

What the information a consumer has a right to know when he is buying a product?

Q 21.

Mention some of the rights of consumers and write a few sentences on each?

Q 22.

By what means can the consumers express their solidarity?

Q 23.

Critically examine the progress of consumer movement in India.

Q 24.

Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?

Q 25.

What is Consumer Exploitation?

Q 26.

What is the rationale behind the enactment of Consumer Protection Act 1986?

Q 27.

What factors gave birth to the consumer movement in India? Trace its evolution?

Q 28.

What are consumer forums?

Q 29.

What factors gave birth to the consumer movement in India? Trace its evolution.

Q 30.

How does exploitation in marketplace take place?

Q 31.

What are the difficulties a consumer faces when he wants to seek redressal against unfair trade practices and exploitatio

Q 32.

Many consumers who are exploited do not seek redressal. Why?

Q 33.

Why are rules and regulations required in the marketplace? Illustrate with a few examples .

Q 34.

What legal measures were taken by the government to empower the consumers in India?

Q 35.

Explain the need for consumer consciousness by giving two examples.