Economics

Consumer Rights

Question:

Critically examine the progress of consumer movement in India?

Answer:

The consumer movement in India has evolved vastly since it began. There has been a significant change in consumer awareness in the country. Till the enactment of COPRA in 1986, the consumer movement did not bear much force, but ever since its inception, the movement has been empowered substantially. The setting up of consumer courts and consumer groups has been a progressive move. However, in contemporary India, the consumer redressal process is quite complicated, expensive and time-consuming. Filing cases, attending court proceedings, hiring lawyers, and other procedures make it cumbersome. In India, there are over 700 consumer groups of which, unfortunately, only about 20-25 are well-organised and functioning smoothly.

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Consumer Rights

Q 1.

Why are rules and regulations required in the marketplace? Illustrate with a few examples.

Q 2.

By what means can the consumers express their solidarity?

Q 3.

What is the rationale behind the enactment of Consumer Protection Act 1986?

Q 4.

Mention a few factors which cause exploitation of consumers.

Q 5.

Why was consumer Protection Act 1986 exacted?

Q 6.

Mention a few factors which cause exploitation of consumers.

Q 7.

What is Consumer Rights?

Q 8.

Describe some of your duties as consumers if you visit a shopping complex in your locality.

Q 9.

What do we mean by consumer rights?

Q 10.

Critically examine the progress of consumer movement in India?

Q 11.

When is the world consumer rights day celebrated?

Q 12.

Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?

Q 13.

Where should the consumers go to get justice ?

Q 14.

What legal measures were taken by the government to empower the consumers in India?

Q 15.

What is the need for Consumer Awareness?

Q 16.

Mention some of the rights of consumers and write a few sentences on each.

Q 17.

Say True or False.
(i) COPRA applies only to goods.
(ii) India is one of the many countries in the world which has exclusive courts for consumer redressal.
(iii) When a consumer feels that he has been exploited, he must file a case in the District Consumer Court.
(iv) It is worthwhile to move to consumer courts only if the damages incurred are of high value.
(v) Hallmark is the certification maintained for standardisation of jewellry.
(vi) The consumer redressal process is very simple and quick.
(vii) A consumer has the right to get compensation depending on the degree of the damage.

Q 18.

Explain the need for consumer consciousness by giving two examples.

Q 19.

What the information a consumer has a right to know when he is buying a product?

Q 20.

Write a brief note the Bureau of Indian Standards.

Q 21.

Mention some of the rights of consumers and write a few sentences on each?

Q 22.

Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?

Q 23.

By what means can the consumers express their solidarity?

Q 24.

What is the rationale behind the enactment of Consumer Protection Act 1986?

Q 25.

What is Consumer Exploitation?

Q 26.

What factors gave birth to the consumer movement in India? Trace its evolution?

Q 27.

Critically examine the progress of consumer movement in India.

Q 28.

What are consumer forums?

Q 29.

How does exploitation in marketplace take place?

Q 30.

What are the difficulties a consumer faces when he wants to seek redressal against unfair trade practices and exploitatio

Q 31.

What factors gave birth to the consumer movement in India? Trace its evolution.

Q 32.

Many consumers who are exploited do not seek redressal. Why?

Q 33.

Why are rules and regulations required in the marketplace? Illustrate with a few examples .

Q 34.

What legal measures were taken by the government to empower the consumers in India?

Q 35.

Explain the need for consumer consciousness by giving two examples.