What are the difficulties a consumer faces when he wants to seek redressal against unfair trade practices and exploitatio
The consumer redressal process is cumbersome, expensive and time consuming.
The redressal process requires the following
engaging a lawyer filing and attending the court proceedings cash memos evidence, if the customer is injured by defective products.
Engaging a lawyer is costly and court proceedings take time. Another problem the consumer faces is the non availability of cash memos as cash memos are not issued for most purchases. Evidence is also not easy to gather as most purchases in the market are small retail sales. More over, the existing laws also are not very clear on the issue of compensation to consumers.
Why are rules and regulations required in the marketplace? Illustrate with a few examples.
Describe some of your duties as consumers if you visit a shopping complex in your locality.
Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?
Say True or False.
(i) COPRA applies only to goods.
(ii) India is one of the many countries in the world which has exclusive courts for consumer redressal.
(iii) When a consumer feels that he has been exploited, he must file a case in the District Consumer Court.
(iv) It is worthwhile to move to consumer courts only if the damages incurred are of high value.
(v) Hallmark is the certification maintained for standardisation of jewellry.
(vi) The consumer redressal process is very simple and quick.
(vii) A consumer has the right to get compensation depending on the degree of the damage.
Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?
What are the difficulties a consumer faces when he wants to seek redressal against unfair trade practices and exploitatio
Why are rules and regulations required in the marketplace? Illustrate with a few examples .