Business Studies

Consumer Protection

Question:

What kind of cases can be filed in a state commission?

Answer:

A complaint can be made to the appropriate state commission when the value of the goods and services, along with compensation claim exceeds Rs.20 lakhs but does not exceed Rs 1 crore. The appeals against the orders of a District Forum can also be filed before the state commission.

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Consumer Protection

Q 1.

What scenario of consumer protection do you foresee j when the measures proposed in the above news report are implemented?

Q 2.

What roll can you as a student play to contribute to the cause of consumer protection?

Q 3.

Enumerate the various Acts passed by the Government of India which help in protecting the consumer’s interest?

Q 4.

What new measure is the ministry of consumer affairs taking to make filing a complaint easy?

Q 5.

Explain the redressal mechanism available to consumers under the Consumer Protection Act, 1986?

Q 6.

What are various ways in which the objective of consumer protection can be achieved? Explain the role of consumer organisations and NGOs in this regard?

Q 7.

Who can file a complaint in a consumer court?

Q 8.

Explain the role of consumer organisations and NGOs in protecting and promoting consumers’ interest.

Q 9.

Explain the rights and responsibilities of a consumer.

Q 10.

Explain the importance of consumer protection from the point of view of business.

Q 11.

What kind of cases can be filed in a state commission?

Q 12.

What are the responsibilities of a consumer?