Business Studies

Consumer Protection

Question:

Who can file a complaint in a consumer court?

Answer:

A complaint can be made by
(i) Any consumer.
(ii) Any registered consumer's association.
(iii) The Central Government or any State Government.
(iv) One or more consumers, on behalf of numerous consumers having the same interest.
(v) A legal heir or representative of a deceased consumer.

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Consumer Protection

Q 1.

What scenario of consumer protection do you foresee j when the measures proposed in the above news report are implemented?

Q 2.

What roll can you as a student play to contribute to the cause of consumer protection?

Q 3.

Enumerate the various Acts passed by the Government of India which help in protecting the consumer’s interest?

Q 4.

What new measure is the ministry of consumer affairs taking to make filing a complaint easy?

Q 5.

Explain the redressal mechanism available to consumers under the Consumer Protection Act, 1986?

Q 6.

Who can file a complaint in a consumer court?

Q 7.

What are various ways in which the objective of consumer protection can be achieved? Explain the role of consumer organisations and NGOs in this regard?

Q 8.

Explain the role of consumer organisations and NGOs in protecting and promoting consumers’ interest.

Q 9.

Explain the rights and responsibilities of a consumer.

Q 10.

Explain the importance of consumer protection from the point of view of business.

Q 11.

What kind of cases can be filed in a state commission?

Q 12.

What are the responsibilities of a consumer?