Business Studies

Directing

Question:

Explain the process of motivation.

Answer:

Motivation process is based on how unsatisfied human need gets satisfied and results in reduction of tension.
The steps of motivation process are as follows
(i) Unsatisfied Need The need of an individual which is not satisfied.
(ii) Tension Unsatisfied need creates tension.
(iii) Drive This tension creates drive and an individual starts looking for alternatives to satisfy the need.
(iv) Search Behaviour Then he starts behaving as per chosen option.
(v) Satisfied Need After opting the chosen behaviour his need got satisfied.
(vi) Reduction of Tension The fulfillment of need results in relieving of tension.

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Directing

Q 1.

How can the company ensure that higher order needs z. e., the esteem and self actualisation needs are met?

Q 2.

Give a model of formal communication system that the company can follow. Identify the barriers in this model, how can they be removed?

Q 3.

What are semantic barriers of communication?

Q 4.

In an organisation employees always feel they are under stress. They take last initiative and fear to express their problems before the manager. What do you think is wrong with the manager?

Q 5.

Distinguish between leaders and managers.

Q 6.

Explain the principles of Directing.

Q 7.

What financial and non financial incentives can the company use for employees and agents separately to motivate them. What benefits company will get from them?

Q 8.

What is informal communication?

Q 9.

Identify the qualities of leadership in this line of business that the company manager must possess to motivate employees and agents.

Q 10.

How can informal communication help to supplement formal communication model given by you in answer to question?

Q 11.

Explain the qualities of a good leader. Do the qualities alone ensure leadership success?

Q 12.

Define Motivation.

Q 13.

Explain different networks of grapevine communications.

Q 14.

How can the company ensure that higher order needs z. e., the esteem and self actualisation needs are met?

Q 15.

Explain different financial and non-financial incentives used to motivate employees of a company.

Q 16.

Explain the process of motivation.

Q 17.

Who is a supervisor?

Q 18.

Y limited is a bank functioning in India. It is planning to diversify into increase business. Lately, the Government of India has allowed the private sector to gain entry in the increase business. Previously, it was the prerogative of LIC and GIC to do insurance business. But now with liberalisation of the economy and to make the field competitive other compnies have been given licenses to start insurance business under the regualtion of Insurance Regulatory and Development Authority’.
Y limited plans to recruit high quality employees and agents and exercise effective direction to capture a substantial part of life and non-life insurance business.

Identify how the company can supervise its employees and agents effectively. What benefits will the company derive from effective supervision?

Q 19.

What are the common barriers to effective communication suggest measures to overcome them?

Q 20.

What are the elements of directing?

Q 21.

Workers of a factory often come to the production manager with the grievances. The production manager finds himself overburdened with so many tasks advise a way to relieve the production managers.

Q 22.

The workers always try to show their inability when any new work is given to them. They are always unwilling to take up any kind of work. Due to sudden rise in demand a firm wants to meet excess orders. The supervisor is finding it difficult to cope up with the situation. Suggest ways for the supervisor to handle the problem.

Q 23.

In an organisation all the employees take things easy and are free to approach anyone for minor queries and problems. This has resulted in everyone taking to each other and thus resulting in inefficiency in the office. It has also resulted in loss of secrecy and confidential information being leaked out. What system do you think the manager should adopt to improve communication?

Q 24.

Discuss Maslow’s need Hierarchy theory of motivation.