business studies - directing

Class 12 - Business Studies

Directing

Q&A
Question:

In an organisation employees always feel they are under stress. They take last initiative and fear to express their problems before the manager. What do you think is wrong with the manager?

Answer:

The manager should adopt more friendly approach towards the workers. The manager should encourage a system of two-way communication, provide an outlet to workers to share their feelings, suggestions and problems.



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Questions and Answers


Directing - Questions
1.

Define Motivation.


Answer
2.

What is informal communication?


Answer
3.

What are semantic barriers of communication?


Answer
4.

Who is a supervisor?


Answer
5.

Explain the process of motivation.


Answer
6.

Explain the principles of Directing.


Answer
7.

Explain the qualities of a good leader. Do the qualities alone ensure leadership success?


Answer
8.

Discuss Maslow’s need Hierarchy theory of motivation.


Answer
9.

Explain different financial and non-financial incentives used to motivate employees of a company.


Answer
10.

Workers of a factory often come to the production manager with the grievances. The production manager finds himself overburdened with so many tasks advise a way to relieve the production managers.


Answer
11.

In an organisation all the employees take things easy and are free to approach anyone for minor queries and problems. This has resulted in everyone taking to each other and thus resulting in inefficiency in the office. It has also resulted in loss of secrecy and confidential information being leaked out. What system do you think the manager should adopt to improve communication?


Answer
12.

Y limited is a bank functioning in India. It is planning to diversify into increase business. Lately, the Government of India has allowed the private sector to gain entry in the increase business. Previously, it was the prerogative of LIC and GIC to do insurance business. But now with liberalisation of the economy and to make the field competitive other compnies have been given licenses to start insurance business under the regualtion of Insurance Regulatory and Development Authority’.
Y limited plans to recruit high quality employees and agents and exercise effective direction to capture a substantial part of life and non-life insurance business.

Identify how the company can supervise its employees and agents effectively. What benefits will the company derive from effective supervision?


Answer
13.

What financial and non financial incentives can the company use for employees and agents separately to motivate them. What benefits company will get from them?


Answer
14.

How can the company ensure that higher order needs z. e., the esteem and self actualisation needs are met?


Answer
15.

How can the company ensure that higher order needs z. e., the esteem and self actualisation needs are met?


Answer
16.

Identify the qualities of leadership in this line of business that the company manager must possess to motivate employees and agents.


Answer
17.

How can informal communication help to supplement formal communication model given by you in answer to question?


Answer
18.

What are the common barriers to effective communication suggest measures to overcome them?


Answer
19.

The workers always try to show their inability when any new work is given to them. They are always unwilling to take up any kind of work. Due to sudden rise in demand a firm wants to meet excess orders. The supervisor is finding it difficult to cope up with the situation. Suggest ways for the supervisor to handle the problem.


Answer
20.

In an organisation employees always feel they are under stress. They take last initiative and fear to express their problems before the manager. What do you think is wrong with the manager?


Answer
21.

Give a model of formal communication system that the company can follow. Identify the barriers in this model, how can they be removed?


Answer
22.

Distinguish between leaders and managers.


Answer
23.

What are the elements of directing?


Answer
24.

Explain different networks of grapevine communications.


Answer
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