Business Studies

Consumer Protection

Question:

What roll can you as a student play to contribute to the cause of consumer protection?

Answer:

A student can play an active role in bringing out an awareness campaign on ˜Consumer Protection'.
(i) Special assemblies can organised to show the display of consumer rights and responsibilities.
(ii) When school organises any exhibition the commerce students can put a stall and give demonstration on responsibilities of a consumer.
(iii) The Biology and Chemistry laboratories can be used for testing adulterated goods, (e.g., milk, paneer, spices etc).
(iv) Essay writing competitions, debate competition and quiz can be organised to promote the awareness on consumer protection.
(v) Encourage students to boycott goods/eatables which are adulterated or defective in school canteen.
(vi) To set up voluntary complaint centre for consumer guidance and counseling.

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Consumer Protection

Q 1.

What scenario of consumer protection do you foresee j when the measures proposed in the above news report are implemented?

Q 2.

What roll can you as a student play to contribute to the cause of consumer protection?

Q 3.

Enumerate the various Acts passed by the Government of India which help in protecting the consumer’s interest?

Q 4.

What new measure is the ministry of consumer affairs taking to make filing a complaint easy?

Q 5.

Explain the redressal mechanism available to consumers under the Consumer Protection Act, 1986?

Q 6.

Who can file a complaint in a consumer court?

Q 7.

What are various ways in which the objective of consumer protection can be achieved? Explain the role of consumer organisations and NGOs in this regard?

Q 8.

Explain the role of consumer organisations and NGOs in protecting and promoting consumers’ interest.

Q 9.

Explain the rights and responsibilities of a consumer.

Q 10.

Explain the importance of consumer protection from the point of view of business.

Q 11.

What kind of cases can be filed in a state commission?

Q 12.

What are the responsibilities of a consumer?