Is it possible to modify their behaviour by planning a suitable type of training? Suggest one.
Yes, it is possible to modify their behaviour by planning ‘coaching' training programme as in this programme superior guides and instruct the trainee as a coach. He suggests the changes required in behaviour and performance of the employee. Coach gives due importance to the objective of individual and objectives of organisation. Thus, effective coaching motivates the employees to perform their best ability.
A major insurance company handled all recruiting screening
and traning processes for data entry/customer service representatives. Their competitor was attracting most of the ,
qualified, potential employees in their market. Recruiting was made even more difficult by the strong economy and the ‘job seeker’s market.’ This resulted in the client having to choose from candidates who had the ‘soft’ skills needed for the job, but lacked the proper ‘hard’ skills and training.
1. As an HR manager what problems do you see in the company?
Which methods of training and development should be company initiate? Explain giving reasons.
Which sources of recruitment the company should rely upon? Give reasons for your recommendation.
Is it possible to modify their behaviour by planning a suitable type of training? Suggest one.
The staffing function is performed by every manager and not necessarily by a separate department. Explain.
A public transport corporation has hired 1,000 buses for the different routes for the passengers of metropolitan city. Most of
the 3,000 crewmen (drivers, conduct, helpers etc) of these buses have been found to be wanting in satisfactorily dealing with public and daily commuter. They seem to be little interested in the job and the job seem to have lost all meaning to them.
1. As manager of the public transport company what measures do you suggest to improve the working of crewman in question?
A company X limited is setting up a new plant in India for – manufacturing auto components. India is a highly competitive and cost effective production base in this sector. Many reputed car manufacturers source their auto components from here. X limited is planning to capture about 40% of the market share in India and also export to the tune of at least $ 5 million in about 2 years of its planned operations. To achieve these targets it requires a highly trained and motivated work force. You have been retained by the company to advise it in this matter. While giving answer keep in mind the sector, the company is operating .
A public transport corporation has hired 1,000 buses for the different routes for the passengers of metropolitan city. Most of
the 3,000 crewmen (drivers, conduct, helpers etc) of these buses have been found to be wanting in satisfactorily dealing with public and daily commuter. They seem to be little interested in the job and the job seem to have lost all meaning to them.
1. As manager of the public transport company what measures do you suggest to improve the working of crewman in question?
Ms Jayshree recently completed her post graduate diploma in human resource management. A few months from now a large steel manufacturing company appointed her as its human resource manager. As of new, the company employs 800 persons and has an expansion plan in hand which may required another 200 persons for various types of additional requirements. Ms Jayshree has been given complete charge of the company’s human resource department.
1. Point out what functions is she supposed to perform?