Business Studies

Staffing

Question:

Define the staffing process and the various steps involved in it.

Answer:

Staffing process of the management is concerned with acquiring, developing, employing, remunerating and retaining people or we can say it is the timely fulfilment of the manpower requirements with in an organisation.
The following steps are involved in staffing process
(i) Estimating the Manpower Requirements The first step in the staffing process is determining the present manpower inventory and assessing the present and future manpower requirements of the organisation keeping in mind the production schedule, demand etc.
(ii) Recruitment Recruitment may be defined as the process of searching for prospective employees and stimulating them to apply for jobs in the organisation. For this various sources can be used like transfer, promotion, advertising, job consultants etc.
(iii) Selection Selection is the process of choosing from among the pool of the prospective job candidates developed at the stage of recruitment. It involves a host of tests and interviews.
(iv) Placement and Orientation Orientation is introducing the selected employee to other employees and familiarising him with the rules and policies of the organisation. He is taken around the work place and given the charge of the job for which he has been selected. Placement refers to the employee occupying the position or post for which the person has been selected.
(v) Training and Development All organisations have either in-house training centres or have forged alliances with training and educational institutes to ensure continued learning of their subordinates. By offering the opportunities for career advancement to their members, organisations are not only able to attract but also retain its talented staff.
(vi) Performance Appraisal After the employees have undergone a period of training and they have been on the job for some time, there is a need to evaluate their performance. The employee is expected to know what the standards are and the superior is to provide the employee feedback on his/her performance. The performance appraisal process, therefore, will include defining the job, appraising performance and providing feedback.
(vii) Promotion and Career Planning It is very important for all organisations to address career related issues and promotional avenues for their employees. They must provide opportunities to everyone to show their potential and in return promotions can be provided.
(viii) Compensation All organisations need to establish wage and salary plans for their employees. There are various ways to prepare different pay plans depending on the worth of the job. Compensation therefore, refers to all forms of pay or rewards going to employees.

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Staffing

Q 1.

How significant is her role in the organisation?

Q 2.

What are the advantages of training to the individual and to the organisation?

Q 3.

What is meant by recruitment? How is it different from selection?

Q 4.

What is the importance of staffing function in today’s environment?

Q 5.

Define the staffing process and the various steps involved in it.

Q 6.

A major insurance company handled all recruiting screening
and traning processes for data entry/customer service representatives. Their competitor was attracting most of the ,
qualified, potential employees in their market. Recruiting was made even more difficult by the strong economy and the ‘job seeker’s market.’ This resulted in the client having to choose from candidates who had the ‘soft’ skills needed for the job, but lacked the proper ‘hard’ skills and training.

1. As an HR manager what problems do you see in the company?

Q 7.

What problems do you foresee in her job?

Q 8.

Which sources of recruitment the company should rely upon? Give reasons for your recommendation.

Q 9.

Which methods of training and development should be company initiate? Explain giving reasons.

Q 10.

Is it possible to modify their behaviour by planning a suitable type of training? Suggest one.

Q 11.

The staffing function is performed by every manager and not necessarily by a separate department. Explain.

Q 12.

Why are internal sources of recruitment considered to be more economical?

Q 13.

Explain the procedure for selection of employees.

Q 14.

What steps is she going to take to perform her job efficiently?

Q 15.

Define training. How is it different from education?

Q 16.

A public transport corporation has hired 1,000 buses for the different routes for the passengers of metropolitan city. Most of
the 3,000 crewmen (drivers, conduct, helpers etc) of these buses have been found to be wanting in satisfactorily dealing with public and daily commuter. They seem to be little interested in the job and the job seem to have lost all meaning to them.

1. As manager of the public transport company what measures do you suggest to improve the working of crewman in question?

Q 17.

Briefly enumerate the important sources of recruitment.

Q 18.

How do you think it can be resolved?

Q 19.

Outline the process of selection the company should follow with reasons.

Q 20.

A company X limited is setting up a new plant in India for – manufacturing auto components. India is a highly competitive and cost effective production base in this sector. Many reputed car manufacturers source their auto components from here. X limited is planning to capture about 40% of the market share in India and also export to the tune of at least $ 5 million in about 2 years of its planned operations. To achieve these targets it requires a highly trained and motivated work force. You have been retained by the company to advise it in this matter. While giving answer keep in mind the sector, the company is operating .

Q 21.

Distinguish between training and development.

Q 22.

A public transport corporation has hired 1,000 buses for the different routes for the passengers of metropolitan city. Most of
the 3,000 crewmen (drivers, conduct, helpers etc) of these buses have been found to be wanting in satisfactorily dealing with public and daily commuter. They seem to be little interested in the job and the job seem to have lost all meaning to them.

1. As manager of the public transport company what measures do you suggest to improve the working of crewman in question?

Q 23.

Ms Jayshree recently completed her post graduate diploma in human resource management. A few months from now a large steel manufacturing company appointed her as its human resource manager. As of new, the company employs 800 persons and has an expansion plan in hand which may required another 200 persons for various types of additional requirements. Ms Jayshree has been given complete charge of the company’s human resource department.

1. Point out what functions is she supposed to perform?