How can the company relate its planning with control in this line of business to ensure that its plans are actually implemented and targets attained?
Company relates its planning with control in this line of business by implementing effective control system as this will help in two aspects planning makes controlling effective and efficient whereas controlling improves future planning because it is like a postmortem of past activities to find out deviations from the standards and in order to ensure that its plans are actually implemented and targets are attained they will take the help from controlling process as it is a systematic process and it leads to following benefits
(i) Setting Up of Standards In this step, company set some targets against which the actual performance is measured.
(ii) Measuring of Performance In this step, company is able to measure the performance and evaluating that what is actually done by the employees.
(iii) Compare Performance After evaluating the actual result, company compares the actual performance with the planned one this helps in knowing that the desired goal is achieved or not.
(iv) Analysing Deviations This refers to the difference between actual and desired performance. It helps in knowing to the company that the deviation is positive or negative. It needs focus on which part rather than analysing whole.
(v) Taking Corrective Measures Final step is to know the type of deviation and trying to remove this deviation and in future it matches with the plans.
Following are some behaviours that you and others might engage in on the job. For each item, choose the behaviour that management must keep a check to ensure an efficient control system.
1.Biased performance appraisals.
2.Using company’s supplies for personal use.
3.Asking a person to violate company’s rules.
4.Calling office to take a day off when one is sick.
5.Overlooking boss’s error to prove loyalty
6. Claiming credit for someone else’s morn.
7. Reporting a violation on noticing it.
8. Falsifying quality reports.
9. Taking longer than necessary to do the job.
10. Setting standards in consultation with workers.
You are also required to suggest the management how the undesirable behaviour can be controlled.
A company M limited is manufacturing mobile phones both for domestic Indian market as well as for export. It had enjoyed a substantial market share and also had a loyal customer following. But lately it has been experiencing problems because its targets have not been met with regard to sales and customer satisfaction. Also mobile market in India has grown tremendously and new players have come with better technology and pricing. This is causing problems for the company. It is planning to revamp its controlling system and take other steps necessary to rectify the problems it is facing.
1. Identify the benefits the company will define from a good control system.
Give the steps in the control process that the company should follow to remove the problems it is facing.
Explain the importance of controlling in an organisation. What are the problems faced by the organisation in implementing an effective control system?
How can the company relate its planning with control in this line of business to ensure that its plans are actually implemented and targets attained?