business studies - controlling

Class 12 - Business Studies

Controlling

Q&A
Question:

Give the steps in the control process that the company should follow to remove the problems it is facing.

Answer:

The company should follow these steps in a systematic manner
(i) Setting performance standards
(ii) Measurement of actual performance
(iii) Comparison of actual performance with standards
(iv) Analysing deviations
(v) Taking corrective actions



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Questions and Answers


Controlling - Questions
1.

Planning is looking ahead and controlling is looking back comment.


Answer
2.

‘An effort to control everything may end up in controlling nothing’. Explain.


Answer
3.

Write a short note on budgetary control as a technique of managerial control.


Answer
4.

Explain the techniques of managerial control.


Answer
5.

Explain the importance of controlling in an organisation. What are the problems faced by the organisation in implementing an effective control system?


Answer
6.

Discuss the relationship between planning and controlling.


Answer
7.

Following are some behaviours that you and others might engage in on the job. For each item, choose the behaviour that management must keep a check to ensure an efficient control system.
1.Biased performance appraisals.
2.Using company’s supplies for personal use.
3.Asking a person to violate company’s rules.
4.Calling office to take a day off when one is sick.
5.Overlooking boss’s error to prove loyalty
6. Claiming credit for someone else’s morn.
7. Reporting a violation on noticing it.
8. Falsifying quality reports.
9. Taking longer than necessary to do the job.
10. Setting standards in consultation with workers.
You are also required to suggest the management how the undesirable behaviour can be controlled.


Answer
8.

Explain the meaning of controlling.


Answer
9.

Explain how management audit serves as an effective technique of controlling.


Answer
10.

Explain the various steps involved in the process of control.


Answer
11.

A company M limited is manufacturing mobile phones both for domestic Indian market as well as for export. It had enjoyed a substantial market share and also had a loyal customer following. But lately it has been experiencing problems because its targets have not been met with regard to sales and customer satisfaction. Also mobile market in India has grown tremendously and new players have come with better technology and pricing. This is causing problems for the company. It is planning to revamp its controlling system and take other steps necessary to rectify the problems it is facing.

1. Identify the benefits the company will define from a good control system.


Answer
12.

How can the company relate its planning with control in this line of business to ensure that its plans are actually implemented and targets attained?


Answer
13.

What techniques of control can the company use?


Answer
14.

Give the steps in the control process that the company should follow to remove the problems it is facing.


Answer
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