What the information a consumer has a right to know when he is buying a product?
The information a consumer has a right to know when he is buying a product are:-
1. Details about ingredients used
2. Price
3. Batch number
4. Date of manufacture
5. Expiry date
6. Address of the manufacturer.
7. Directions for proper use
8. Information relating to side effects (if it is medicine)
9. Instructions for washing (if it is garments)
This is necessary for the consumer can then complain and ask for compensation or replacement if the product proves to be defective in any manner and not according the information provided on the product.
Why are rules and regulations required in the marketplace? Illustrate with a few examples.
Describe some of your duties as consumers if you visit a shopping complex in your locality.
Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?
Say True or False.
(i) COPRA applies only to goods.
(ii) India is one of the many countries in the world which has exclusive courts for consumer redressal.
(iii) When a consumer feels that he has been exploited, he must file a case in the District Consumer Court.
(iv) It is worthwhile to move to consumer courts only if the damages incurred are of high value.
(v) Hallmark is the certification maintained for standardisation of jewellry.
(vi) The consumer redressal process is very simple and quick.
(vii) A consumer has the right to get compensation depending on the degree of the damage.
Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?
What are the difficulties a consumer faces when he wants to seek redressal against unfair trade practices and exploitatio
Why are rules and regulations required in the marketplace? Illustrate with a few examples .